Masonic Village Home Health, Hospice and Home Care
  • Elizabethtown, PA, USA
  • Full Time Day

Masonic Village at Elizabethtown is hiring a Home Health Intake Coordinator. This is a Full Time Day opportunity.

Our Mission:

At Masonic Villages of Pennsylvania, our mission is simple; it is a Mission of Love. Our caring communities and services assist individuals, families, and children in realizing their potential and enjoying the highest possible quality of life through the traditions of Freemasonry.

Why Choose Masonic Villages:

For over 146 years, we've been living out our mission of caring for people and enriching the lives of others. To do this successfully, we need a team of individuals who are:

  • Committed to providing heartfelt customer service
  • Talented, and seeking ongoing professional growth & enrichment
  • Innovative and accepting of change
  • Invested in contributing to our team environment. 

Recognizing our employees as our strongest asset, we value each unique person for their strength, contribution, and heart. We offer an intuitive benefits package, including some of the best compensation in our industry, because we know when our team is healthy, fulfilled, and able to pursue their dreams, they are empowered to make dreams come true every day for our residents.

What You'll Do:

As a Home Health Intake Coordinator, you will carry out our Mission of Love by managing referrals for all home and community based services programs. Accept referrals and follow up with clients, families, facility or physician's office to obtain needed information. Home Health Intake Coordinator is responsible for the following:

  • Maintains accurate records of physician names, credentials, PECOS, NPI, OIG check, license expiration, and contact information, by entering and editing the computer program.
  • Enters the initial referral demographics and insurance information into computer system for Home Care, Home Health and Hospice patients.
  • Verifies insurance numbers and eligibility. Obtains authorizations as required. Documents this in computer system
  • Answers phones, provides excellent customer service when accepting internal and external calls for information or referral.
  • Faxes orders to physicians for signature, missed visit notifications, discharge and transfer summaries to physicians and facilities.  Follows up as needed.
  • Manages the Face to Face requirements for all Home Health new certifications. Obtains physician encounter notes and Hospital or SNF Discharge Summaries. Sends physician additional information to approve as needed. Coordinates with the DON/Administrator for final approvals.
  • Maintains accurate and complete Home Health and Hospice referral log in shared drive. Maintains accurate record documentation in the computer system, including reasons for referrals not taken under care, and referral source.
  • Takes 24 hour on call rotation responsibilities, alternating with Scheduler. Accepts calls from staff, clients and families and follows up on requests for schedule changes and new services. Notifies Home Health RN or Hospice RN on call for any care related issues or questions.
  • Assists with the process of verification of visits as requested.

What You Definitely Have:

  • One year of office experience in a healthcare setting.
  • One year experience using Word and Excel.
  • Demonstrated ability to read, write and speak English.
  • Must be able to meet deadlines, work independently under limited supervision.
  • Demonstrated excellence in verbal and written communication.
  • Valid PA driver's license and proof of motor vehicle insurance.

Learn more about working at Masonic Villages of PA at our careers page:

Masonic Village Home Health, Hospice and Home Care
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